Question 1

Can you do accurate sizing of babies hand/footprint?

Accepted Answer

Yes. We can do accurate sizing to replicate your newborns hand/footprints. Just put the length in inches in the comments when you are placing your order. That way we can get them as close as possible.

Question 2

What is your turnaround time?

Accepted Answer

Once we relieve your order, we will have it shipped to you within 5-7 business days. We try to get your keepsakes to you as soon as we can.

Question 3

What do you need to create my keepsake sign?

Accepted Answer

It’s simple. All we need is a clear picture of your note, drawing, footprint, etc. You will attach the photo when you order. Leave a note in the "character field" as to what you want your sign to say.

Question 4

What file type?

Accepted Answer

Just a picture with your phone is perfectly fine. Try to get good lightning and make sure it is a clear photo.

Question 5

Does punctuation count as a letter?

Accepted Answer

Punctuation does not count as a letter unless there are more than 3 in a row. (example: !!!)

FAQ

Frequently asked questions

Can you do accurate sizing of babies hand/footprint?

What is your turnaround time?

What do you need to create my keepsake sign?

What file type?

Does punctuation count as a letter?